Kyster Nino Dayon

Your trusted professional for customer service and finance.
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Get to Know Me
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Hi, I’m Kyster Niño Dayon—also known as Kai—with over 8 years of experience in customer service and 1.5 years in finance and bookkeeping, I am a dedicated and detail-oriented professional committed to delivering high-quality results. I excel in managing customer inquiries, financial records, and utilizing advanced tools like QuickBooks, ZOHO Billing, Salesforce, Siebel, Genesys Cloud, Microsoft Excel, Google Sheets, etc. My passion for supporting team goals and continuous growth drives me to provide exceptional service and contribute to your success.

What I Do Best

A snapshot of my core competencies.

  • customer service, support, communication, satisfaction
    Customer service & support

    Exceptional customer service to meet diverse needs.

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  • problem-solving, decision-making, analytical, customer service, professionalism
    Problem-solving & decision-making
    Expertise in calmly addressing challenges and making informed decisions.
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  • customer service, upselling, cross-selling, sales increase, customer satisfaction
    Upselling & cross-selling
    Enhance customer satisfaction and boost sales through tailored product recommendations.
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  • CRM tools, QuickBooks, ZOHO, Salesforce, efficiency, data management, customer workflows
    Proficiency in CRM platforms
    Expertise in managing customer relationships and financial transactions using leading CRM tools.
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  • time management, organizational skills, productivity, focus, task prioritization
    Time management & organizational skills
    Master the art of prioritizing tasks and managing schedules effectively.
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  • bookkeeping, financial management, accuracy, organization
    Bookkeeping & financial management

    Accurate financial management for informed decision-making.

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  • payroll processing, finance management, compliance, detailed records, contractors, employees
    Payroll processing

    Comprehensive payroll management for contractors.

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  • data entry, record maintenance, organized data, Microsoft Excel, Google Sheets, CRM platforms
    Data entry & record maintenance
    Consistently deliver error-free data entry across various tools.
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My Professional Journey

A timeline of roles and responsibilities that shaped my career.

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    Market Research Interviewer

    Dynata Global | Market Research Industry

    Aug 2024 - Nov 2024

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    Finance
    Specialist

    Yokly | VA Services & Outsourcing Industry

    Jan 2023 - Jun 2024

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    Customer Service Representative

    Cognizant | Papa John’s Pizza & Bluetriton | Food & Beverage Industry
    Jun 2020 – Aug 2022

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    Customer Service Representative

    Telstra Philippines | Telecommunications Industry
    Nov 2015 – Sep 2019

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    Customer Service Representative

    Teletech | Telstra | Telecommunications Industry
    Dec 2014 – Oct 2015

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    Customer Service Representative

    Foundever | AT&T | Telecommunications Industry
    Feb 2014 – Oct 2014

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    Inbound Sales Representative

    Teleperformance | Hotels.com & Expedia.com | Hospitality Industry
    Jan 2013 – Feb 2014

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Work Highlights
Examples of projects and achievements that showcase my skills.

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Centralized Payroll System
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Contractor Dashboards
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Payslip Downloader Tool
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Payroll Information Portal
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Get in touch
Let's connect and collaborate!

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Get in touch
09938757159
Location

Lower Campo, Poblacion
Pinamungajan, Cebu 6039 Philippines

Hours
  1. Monday
    9:00am
    –
    10:00pm
  2. Tuesday
    9:00am
    –
    10:00pm
  3. Wednesday
    9:00am
    –
    10:00pm
  4. Thursday
    9:00am
    –
    10:00pm
  5. Friday
    9:00am
    –
    10:00pm
  6. Saturday
    9:00am
    –
    6:00pm
  7. Sunday
    9:00am
    –
    12:00pm